Perhaps an example of how not to do your automated reply for customer service. Apparently, United.com's entire customer service organization is on vacation. :-)
Wednesday, March 16, 2011
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The Usability Review is dedicated to creating the most user-friendly web, mobile and application user experiences. We review designs whether they be a few screens from a mobile application to an entire website. Our aim is to help organizations improve the usability of their interfaces. Visit us at www.TheUsabilityReview.com. If you'd like to suggest a site to be reviewed, email me us at blogger@theusabilityreview.com.
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